Situational Judgement Test (SJT) Preparation: Online Practice, Sample Questions & Tips – 2024

Practice Free SJT Questions with Explained Answers:

Scenario-Based Sample Question:
“On Monday, you and your co-worker John had a briefing with your sales manager. He tasked both of you with cold calling the list of sales prospects by the end of the week. You and John decided to split the list between each other. It’s Friday, and you come to find out the following: You have handled your share of the sales prospects list diligently. John, on the other hand, hasn’t even started working on his share of the list. John is asking you to settle this issue without the sales manager finding out. Which of the following examples would you consider as the most appropriate response to this situation?”

1. You will report the issue as it is to your sales manager.
2. You will cover for John this time.
3. You will cold call John’s share of the list by yourself.
4. You will let the situation take its natural course.

Answer:
Adherence to subordination principles is a sign of strong work ethic. In this regard, response option A may be considered as the most beneficial to select. It showcases that you possess the required work ethic and hence have the desired aptitude for the job position.

A Multiple-Choice Sample Question:
“You are a customer service representative. A customer unhappy with your company’s product calls you and starts sharing his frustrations with his purchase. Which of the following behaviours would you consider as the most constructive response to this situation?”

1. You will refer the customer to your supervisor.
2. You will try to prove to the customer that your company’s product is superior.
3. You will make an effort to listen to the customer’s concerns.
4. You will offer the customer alternative company products to try.
5. You will tell the customer that his concerns are not reasonable and hang up.

Answer:
Possessing active listening skills is a highly sought-after professional quality in customer service. For this reason, response option C would be the most beneficial to select as your answer. It demonstrates that you would rather approach a conflict situation by making an effort to actively listen.

Practice a Most-Least Likely Answer Table Question:
“You have been granted a six-month internship at a law firm, where you would really like to work in the future. You want to use your internship at this firm to increase your future chances of getting employed. Which of the following actions will you be most or least likely to take?”

Answer:
Response options A and C showcase that you have a strong work ethic while response options B and D do not. Possessing a strong work ethic is a valued professional quality. It is hence most beneficial to rank options A and C as ones you are most likely to do. And rank options B and D as ones you are least likely to do.

Practice a Best-Worst Answer Table:
“You are a supervising manager. You want to profile the performance of your workers based on certain criteria. Which of the following criteria would you consider as best and worst to choose for the task?”

Answer:
Options A and C seem to be sound criteria to determine the performance of your employees. Options B and D do not seem to be relevant to whether your subordinates are productive or not. Therefore, it is beneficial to rank options A and C as best and options B and D as worst.

Ranking and Rating Sample Question:
“When you deal with complex work assignments, you like to plan each step towards their completion well in advance.”

1. “True.”
2. “Mostly true.”
3. “I can’t decide.”
4. “Mostly untrue.”
5. “Isn’t true.”

Answer:
Good time management skills are a desirable professional quality for most job positions. Options A and B showcase that you have them and are hence the most beneficial to select.

Free 10 Question Practice Test:

Download a printable version of the SJT PDF sample test.

1. Your supervisor has asked you to organise important paperwork by the end of the week. You are already overwhelmed with other assignments and feel you might fail to complete this one by the deadline. Which of the following would you be most likely to do?
1. Report the issue to the supervisor as is.
2. Find reasons why paperwork is deficient and excuse yourself from dealing with it.
3. Ask the supervisor for an extension of deadline.
4. Enlist the help of one of your co-workers to help you.
5. Rush through the paperwork to meet the deadline no matter what.
2. Your supervisor has offered you to go through a corporate training during hours free from your work time. You have a day to make your decision. Which of the following would you be most likely to do?
   1. Research the offer and figure out how much this training contributes to your career goals.
   2. Say yes to the offer immediately.
   3. Refuse the offer.
   4. Thank your supervisor for the offer but prioritise your workload over it.
   5. Accept the offer but ask your supervisor to rid you from some of the workload.
3. Your team is working on a very urgent project. While everyone is doing their part, one of your teammates doesn’t seem to take his work seriously. Which of the following would you be most likely to do?
   1. Report the issue to your team supervisor.
   2. Approach the problem teammate about the issue.
   3. Redivide the workload among the team members who do take their part seriously.
   4. Try to motivate the problem teammate by reminding him of the incompletion sanctions.
   5. Try to motivate the problem teammate by reminding him of the incentives.
4. You’re tasked with selling the company product that is obviously detached from the target market. As your sales take a dive, you’re contemplating on what to do. Which of the following would you be most likely to do?
   1. Report the issue as is to your sales manager.
   2. Keep trying to sell the product.
   3. Look for ways to approach prospects differently.
   4. Educate yourself on the new sales tactics and strategies.
   5. Leave things as they are and do your best.
5. You have witnessed one of your co-workers indulging in behaviours that contradict company’s code of conduct. Which of the following would you be most likely to do?
   1. Report the issue to your supervisor.
   2. Pretend you saw nothing.
   3. Approach your co-worker about the behaviour yourself.
   4. Discuss your co-worker’s behaviours with others.
   5. Suggest your co-worker reads company’s code of conduct.
6. Your supervisor has not been treating you fairly. He has been assigning you with much more workload than some of your co-workers. Which of the following would you be most likely to do in this situation?
   1. Approach your supervisor about the issue and discuss it.
   2. Ignore the issue and just keep working.
   3. Ask your co-workers to help you with the workload.
   4. Keep doing the unreasonable amount of work but with lesser quality.
   5. Report the issue to your supervisor’s superiors.
7. You and two of your co-workers were tasked with preparing tomorrow’s presentation. You did most of the work yet your co-workers got most of the credit from your supervisor. Which of the following would you be most likely to do in this situation?
   1. Ignore the issue.
   2. Discuss the issue with your co-workers.
   3. Approach your supervisor about the issue.
   4. Report the issue to your supervisor’s superiors.
   5. Refuse to help with such work projects next time.
8. You have witnessed a misuse of company’s office equipment by one of your co-worker. Your co-worker asks you to not report the issue. Which of the following would you be most likely to do?
   1. Agree to cover for your co-worker this time.
   2. Think the issue over.
   3. Agree to your co-workers request in return for a favour.
   4. Report the issue to the office manager.
   5. Speak with other co-workers about the issue.
9. You have witnessed inappropriate use of language at the office by your supervisor. You co-workers claim that this behaviour is normal for your supervisor. Which of the following would you be most likely to do?
   1. Ignore your supervisor’s behavior.
   2. Approach your supervisor about the issue.
   3. Report the issue to supervisor’s superiors.
   4. Treat your own behaviour at the company less seriously.
   5. Ask your supervisor to diminish your workload otherwise you report the issue to his superiors.
10. You have been tasked with organising important documentation. You managed to complete the task but your supervisor claims you lost one of the documents. You are sure that you did not. Which of the following would you be most likely to do?
    1. Take responsibility for the issue.
    2. Ask your supervisor to cover for you in exchange for more workload.
    3. Report the issue to supervisor’s superiors.
    4. Try to prove your supervisor wrong.
    5. Ask your co-workers whether they saw the missing document anywhere in the office.

Answers:

1. There are no right or wrong response options in situational judgement assessments. Some response options are still more likely to speak better of you as a job candidate than others. In this case, options A, C, and D demonstrate stronger work ethic than options B and E.
2. There are no right or wrong response options in situational judgement assessments. But some response options may speak of you as a job candidate more favourably than others. In this case, options A and D demonstrate strongest work ethic. Options B, C, and E may speak less of you as a working professional.
3. There are no right or wrong response options in situational judgement assessments. But some response options can certainly speak better of you as a job candidate than others. In this case, options A and B demonstrate strong work ethic. Options C, D, and E may or may not be considered good judgements of the situation on your part.
4. There are no right or wrong answers in situational judgement tests. But certain response options speak better of you than others. In this case, options A, C, and D are productive decisions resulting from good judgement of the situation. Options B and E don’t demonstrate good work ethic.
5. There are no right or wrong answers when it comes to situational judgement assessments. Some response options, though, may speak better of you as a job candidate than others. In this case, options A and E speak better of your work ethic than the remaining response options.
6. There can be no right or wrong answers when it comes to situational judgement assessments. Yet, some response options typically tend to speak better of you as a job candidate than others. In this case, option A is the most appropriate and showcases your good work ethic.
7. There are no right or wrong response options when it comes to situational judgement assessments. Some response options still tend to speak more favourably of you as a potential job prospect than others. In this case, option C is the most appropriate response option and demonstrates that you have good work ethic.
8. Regardless of the response options you choose, it would not be considered right or wrong. Yet, some response options in situational judgement assessments tend to speak more favourably of you than others. In this case, option D showcase strongest work ethic given the presented situation.
9. There can be no right or wrong answers when it comes to situational judgement assessments. Still, some response options tend to showcase your aptitude for the job better than others. In this case, option C demonstrates strongest work ethic.
10. There are no right or wrong response options in situational judgement assessments. Some answers, though, will tend to portray you in a better light as a job candidate than others. In this case, option C is the most appropriate response option and showcases that you have good work ethic.

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