Jet2 Assessment Day, Online Tests & Hiring Process 2024’s Preparation for Pilots, Cabin Crew and Ground Operations

What Is the Jet2 Hiring Process for Ground Operations?

Jet2 has a simple hiring process for job seekers interested in ground operations. The airline is hands-on and mainly focuses on the general intelligence and behaviour of the applicants. The interview procedure includes these three stages:

• Application & Online Assessments
• Telephone Interview
• Assessment Day

Jet2 Application & Online Assessments

Jet2 posts vacancies on their website frequently and outlines the role, eligibility requirements, and necessary documents for the application. There are also additional questions about background and interest in the company. All in all, the application takes about twenty minutes to complete excluding the online assessments.

The online aptitude tests must be submitted alongside the application. Online assessments offer Jet2 objective insight into the aptitude of the candidate. The airline asks that candidates partake in the following assessments:

• Numerical Reasoning Test
  The numerical reasoning test examines mathematical and problem-solving skills. Thirty-nine total questions that display various graphs and tables that must be analysed by the candidate. Each figure is accompanied by a series of follow-up questions inquiring about trends and other specifics in the data. Candidates are allotted thirty minutes to finish the assessment.
• Verbal Reasoning Test
  The verbal reasoning test is a combination of grammar, vocabulary, and reading comprehension. Candidates must use context clues to finish sentences and infer the meaning of words. Half of the questions feature a conversation between two people with three subsequent statements; the objective is to determine the true or false relationship between the statements and the conversation. The test is comprised of forty-two questions with a thirty-minute time limit.

Telephone Interview

The telephone interview is a thirty-minute introduction between the Jet2 hiring managers and the applicant. The bulk of the interview will cover the applicant’s resume and their knowledge of the role and its responsibilities.

If an applicant is successful in this stage, they will be invited to an assessment day.

Jet2’s Assessment Day (Assessment Centre)

The Assessment day is the final stage of Jet2’s interview process for jobs in ground operations. Candidates will convene at one of the Jet2 offices for a four-hour day of interviews and group exercises.

The one-on-one interview is competency-based. The majority of the questions touch base on the candidate’s past behaviours, experiences, and jobs. Interviewers may also pose a hypothetical scenario and ask the candidate how they would respond to the situation.

The group exercise consists of five to ten candidates who must work through a given problem. The problem will most likely be about safety procedures and emphasis communication and teamwork skills.

How to Prepare for Jet2’s Online Tests?

Jet2’s online assessments pose a challenge for countless candidates interested in a position with ground operations. The tests are short with an abundance of questions specifically designed to trip up the test taker. This makes preparing for these assessments that much more crucial for your success.

A popular way of studying is by using practice tests. Practice tests come in short and full-length versions of the real assessment and mock its conditions such as the time limit and the questions. The most favourable part of taking practice tests is that it gives you the opportunity to make silly mistakes while you are getting used to the assessment before these mistakes can genuinely count against you.

Another method for studying includes sample questions. Candidates who find the content of the test tricky or difficult typically utilise the sample questions because it allows them to focus on their problem-solving approach. It also affords you the chance to gain a better understanding of the material without the stress of a ticking clock.

However you prepare for Jet2’s online tests is up to you and your needs. The most important thing is that you devote enough time toward whichever method that will ensure your confidence and success on the assessments. Best of luck!

What Is the Jet2 Hiring Process for Cabin Crew?

Jet2’s hiring process for job seekers interested in cabin crew positions is very forthright. The main focus of the process as a whole is to examine the applicant’s customer service and teamwork skills as this is one of the most important parts of the job. Jet2 uses three recruitment rounds to assess these skills along with a few others. These recruitment rounds include:

• Application & Assessments
• Telephone Interview
• Assessment Day

Jet2 Application & Assessments

Jet2 asks for a tailored cover letter and CV accompanying their online applications. The applications themselves inquire about past job history, education, and other necessary credentials. All the information and eligibility requirements will be summarized in the job description. After applicants have filled out this portion of the application, they will be asked a handful of questions pertaining to their interest in the airline and the role.

Before applicants can submit their application, they must partake in an online assessment. The score of this assessment is used to determine whether or not they will proceed to the interview stages of the hiring process. Jet2’s online assessment for cabin crew goes as follows:

English Fluency

English is the standard language for air traffic control and in-flight communication. Therefore, it is required that all members of a cabin crew are fluent in the language or can communicate effectively in it. The test is timed with multiple-choice questions. The questions chiefly concentrate on vocabulary and grammar. Additional questions ask the test taker to use context clues to infer the meanings of words and to identify assumptions.

Telephone Interview

If Jet2 is impressed with the application and test results of an applicant, the airline will reach out to set up a time for a telephone interview. The telephone interview usually lasts around thirty minutes. The majority of the interview will revolve around the candidate’s resume and consists of a series of follow-up questions about the information that was provided. The interviewer also asks the candidate what they know about the role and how their skill set aligns with the responsibilities of the job.

Jet2 Assessment Day

The assessment day (Assessment Centre) is held at one of the Jet2 offices. It is the final stage of the cabin crew interview process and features numerous activities including interviews and group exercises. Candidates spend, on average, four hours at the assessment day.

The interviews are one-on-one, the first with a senior cabin crew member and the second with a hiring manager. The questions are competency-based and will probe at the favourable qualities that Jet2 looks for in their employees. This includes questions like “How you handle a difficult passenger?” or “How can you go above and beyond for a customer?”.

The group exercises are important to Jet2 because they demonstrate the candidate’s teamwork and communication skills. The exercise will layout a problem for the team of candidates to solve together and provide the necessary materials to do so. An assessor will accompany the team to examine how they work with one another and their knowledge of the issue.

How to Prepare for Jet2’s Cabin Crew Online Assessments?

Jet2 takes the English fluency test very seriously as it is the key to communication onboard. The airline will not budge or accept any score lower than their established benchmark. Even those who speak English as their first language find the test to be difficult because the assessment features a lot of inference and assumption-based questions.

The best way to prepare is by using practice tests. This way you can get a feel for the questions and understand what is expected of you. The practice tests also help you navigate the difficult questions that are designed to trip you up. At the end of the practice test, you will be shown your score which reflects how you might do when you take the genuine test.

Jet2 Interview Tips

Cabin crew positions are almost entirely customer-focused, which is why the bulk of the interview orbits around this one quality. The most common questions concerning this value include:

• If a baby was crying onboard and people began to complain, what would you do?
• If somebody attempted to purchase an item that was sold out, what would you do?
• How you handle a sick child aboard a long flight?

Beyond the customer service front, Jet2 has outlined a handful of character traits that they favour in their cabin crews. These values include:

• Create Memories
• Be Present
• Teamwork
• Accountability

Prepare yourself for questions about these traits. The interviewer may ask how you exhibit them or to elaborate on a time when you displayed one of these values even when it was hard for you. Review these qualities and determine what they mean to you so you can be fully prepared for your interview with Jet2.